Customer service support system - メーカー・企業と製品の一覧

Customer service support systemの製品一覧

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Facial recognition customer management and service support system "Ripiage"

A hospitality improvement tool to solve the "Who was that again?" problem in the service industry.

"Ripiage" is a customer management and service support system that enhances the quality of customer service and hospitality by immediately notifying staff of pre-registered customer information through temperature checks and facial recognition upon entry. This system can increase the repeat visit rate. Since notifications are sent to all staff upon entry, even if different staff members serve the customer each time, they can provide appropriate greetings. New staff members can also engage in proactive customer service right away. Additionally, it can be used immediately with a smartphone or iPad, even if the store does not have a PC. Being cloud-based allows for immediate sharing between different locations, headquarters, and branches. 【Features】 ■ Customer information can be shared instantly among all employees ■ No need for dedicated devices as it is cloud-based and can be used immediately ■ Easy operation via smartphone makes it user-friendly for all staff ■ Quick tracking of visit frequency and smooth announcements for campaigns ■ Customer service information, previously dependent on individuals, can now be shared as a company, etc. *For more details, please download the PDF or feel free to contact us.

  • CRM (Customer Relationship Management System)

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Smart Service Solution "QSer"

Digitalization of customer service and hospitality, improving customer satisfaction! New services with touch buttons and IoT!

"QSer" is an intelligent solution that provides "hospitality" to customers. By digitizing the service process with this product through "IoT," we enhance service operation efficiency, further improve the services provided, and contribute to customer satisfaction. It can be utilized in various settings such as fitting rooms, cosmetic counters, and internet cafes. 【Features】 ■ Digitalization of customer service and hospitality ■ Optimization of business services ■ Improvement of customer satisfaction ■ Enhancement and improvement of service flow *For more details, please refer to the PDF document or feel free to contact us.

  • IoT
  • Headquarters/Store System

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Customer Service Support System 'AI Assistant'

The AI assistant will solve the challenges of customer service!

The "AI Assistant" is a customer service support system that reduces educational costs and time, enabling anyone to provide customer service like top salespeople. By delegating simple explanations, it allows you to focus on higher value-added tasks and contributes to alleviating the labor shortage. Additionally, it is linked to Amazon accounts, allowing for instant membership registration. 【Features】 ■ Foreign language support ■ Alleviation of labor shortages ■ Promotion of membership acquisition *For more details, please download the PDF or feel free to contact us.

  • Headquarters/Store System
  • Store app
  • Membership management and payment management system

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ブックマークを削除いたしました

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